Mechanism on Reporting a Concern, Misconduct, or Violation

Prince Sultan University – Compliance and Policies Office encourages its internal (faculty members, staff, and students) and external (parents, alumni, and employers) stakeholders to report concerns, misbehavior, or abuses of the PSU’s Code of Ethics and/or other related policies.

Concerns, misbehavior or abuses of the Saudi Law and/or PSU’s existing policies are the possible area of reports. This includes the following:

  • Governance and Admin
  • Quality Assurance
  • Teaching and Learning
  • Student Management
  • Research
  • Community Service
  • Information Technology Center
  • Central Library
Mechanism 1

1. The system receives a report on non-compliance from any one of the primary stakeholders via any one of the following:

  • Online Google form
  • Direct Communication with the Compliance Officer

The Compliance Officer will analyze the report. It will take any of the two actions:

  • Complete information Scenario:
  • Incomplete information Scenario:

The compliance officer will ask for additional information from the claimant. The claimant is required to submit the additional information in 7 working days.

The Compliance Officer will take any of the two actions:

  • Case is rejected: (A) Rejects the validity of the complaint and closes the case.
  • Case is approved: The case is forwarded to either the (B) Faculty and Staff Disciplinary Committee or the (C) Student Disciplinary Committee depending on the type of stakeholder(s) involved.
Mechanism 2
  • The Disciplinary Committee will conduct a hearing and review the complaint and will submit a recommended verdict to the Compliance Officer to be finalized.
  • The verdict (decision) can be appealed within a period of 7 days.
  • If there is no appeal required from the claimant and respondent, the verdict (decision) is released from the President’s office and the case is closed.